Furbizia. From furbo (“sly”) + -izia (“-ness”) cunning, cleverness, sly, cheat. A barman who can give the wrong change and convince you that €20 minus €6 = €4
This Englishman loves living in Italy, but if Mrs Sensible had her way, we would be on a Ryanair British Airways plane back to the UK. I try not to complain too loudly about Italy, because I am afraid Mrs S will drag me kicking and screaming back home to England.
So why do I dare complain about Italian Furbi? Because over the past couple of weeks the C.O.S.I group have been swapping E-mails about a certain Florence apartment company who asked one of the C.O.S.I bloggers to promote their business and then welched on the deal. Not only didn’t they pay the fees, but they made the mistake of contacting another member of the C.O.S.I group to help promote their business!!!!
So why are Italians Furbi? I would like to blame the Italian taxation system which is pazzo. Many Italian citizens, find ingenious ways to avoid paying their taxes. As more citizens avoid paying the taxes the higher the state raises the level of tax. I am not condoning non payment of taxes, (I pay mine because if I didn’t Mrs Sensible would beat me with her wet wooden spoon) but when you look at the way the state uses our taxes and the huge salaries of Italian members of parliament or directors of state owned business, you kind of understand why some people try to avoid paying them.
Unfortunately no one is safe from the Furbi.
Gambrinus in Pisa managed to cheat Mrs S and I, when I took her on a romantic trip to Pisa, well it would have been romantic if I had listened to her advice and booked a hotel before we left home, instead we drove around the ring road for 2 & 1/2 hours looking for a place to stay.
After we found a grotty little B&B we walked hand in hand in pitch darkness to admire the leaning tower of Pisa, on the way back to our B&B we called into a bar to buy a bottle of water. With my much improved Italian I announced “I need bottle of water” the barman handed over a bottle and I turned to Mrs S and said “that has just cost me €4.00”, as I counted my change Mrs S realised the till receipt was illegal. As she started to explode with anger, I pushed her out the door to discuss the little problem on the street. Walking back to the B&B, this time not hand in hand Mrs S took out her mobile and phoned the finance police, which started a hilarious chain of events. (Chapter 27 of my book that I promise will be out this summer)
Nearer home one of our local bars mistook me for a tourist after noticing I was wearing flip-flops with jeans and hearing my outrageous Italian accent. Me a tourist, I have been here 7 years!!!!! The barman decided to take this golden opportunity to short change, even I was almost convinced that a brioche and cappuccino should cost €6.00 (normally €2.20 and the change from a €20.00 note should be €4.00 As I used my fingers and toes to work out how much change I was entitled to, the manager came over and asked me why I was still counting my pennies. Needless to say I don’t use the bar in the Cittadella Casale Monferato anymore.
Some Italian businesses try not to issue receipts, in this way the transaction does not appear in their accounts, and they pay less tax. Under Mrs S instruction I requested a receipt from the local garage, who promptly wrote €100 on a grubby post it note!! I refused to go back a second time even with the threats of Mrs Sensible ringing in my ears. Is there a moral to this story?
Yes, I think there is; if the statesmen of Italy acted in a responsible way and treat their citizens as adults instead of naughty children, the citizens might behave as adults.
The problem is Furbizia is as ingrained in the Italian culture, as fishing is in England and it is almost a national past time and will take a generations if ever to change the behaviour.
This post is part of the latest topic of our little blogger group, COSItaly, on how to be a good tourist/cool summer tips. Check out facebook page
- Georgette (Girl in Florence):Why being Furbo in Italy is anything but cool
- Rick (Rick’s Rome): What does it mean to be Furbo
- Andrea (Sex lies and Nutella): Tourists beware: Fighting furbizia in Italy
- Gina (The Florence Diaries): A life lesson in Con-Artistry
- Rochelle (The unwilling expat): Italys Cheating heart
- Misty (Surviving in Italy): Surviving in Italy.
- Maria (Married to Italy): Furbrizia
Furbizia! Very funny post and I think Italy may also have exported the concept to Greece. 🙂
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Maybe it is a Southern Europe trait! 🙂
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Oh yes, I remember encountering the very same thing in Milano 11 years ago on a trip there. No receipts, somehow nearly always the wrong change and whatnot all else 🙂
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The amazing thing is they count the change into your hand and you look at it and think, surely there should be another 10 euro note, maybe I made the mistake. If you try and complain using tourist Italian/English gobbledygook, they just smile at you and pretend not to understand.
When I get totally frustrated, I shout IO SONO INGLESE, NO STUPIDO!!!! I then threaten to call the finance police.
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This is called “dis-honesty” , more than furbizia!
Being an Italian , I feel sorry for all you reported here , but , too bad , it’s true!
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Well, I had also good experiences but when something like this happens more than once it just overshadows the whole trip 😦
Nevertheless I am planning with my family at some point again to travel to Italy 🙂
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i love this post and do not love furbizia.
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Unfortunately furbizia, it is part of Italian life, just like pizza and little old ladies walking around in black 😉
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Hilarious Pete! I like your approach, ‘they mistook me for a tourist because of my flip-flops and jeans’ I have been short-changed on occasion as well and I usually resemble a bat with rabies when it does happen, trust me, it ain’t pretty!
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The first couple of times, I thought I was making the mistake, then when I realised I was being cheated, I decided to learn the Italian for “excuse me young man, but I think you are trying to take advantage of my lack of Italian” Which translates to something like “vaffanculo”
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hahahaha bravo Pete!
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French cafés have a similar problem for losing their counting skills when faced with a sexy British accent. I check my change every summer and threaten to blog about their awful menu translations.
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Oh Lord! It is the same here, we can buy tost in the local bars, it looks like 2 pieces of toast with ham and cheese melted inside, but it is called tost.
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Sounds fun. I can beat that one hands down. You get wild wolf here.
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Wild wolf!!!!
What in heavens name is that?
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It’s wild seabass. the french call it ‘loup” – which is undfortunately also the word for a wolf. So when they try to cut corners and use Google Translate because they don’t want to pay someone like MM to do the job properly, they provide me with endless fun reading their menus.
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Hilarious, as always… can’t wait for the book! Yes, creative math is only one of the many ways that the furbi have for separating a tourist from his money. You need to cultivate a Sicilian accent!
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Hi Rick, my accent is wicked. Apparently I sound like Stanlio or maybe it is Ollio. You are right, I need to cultivate a strong Sicilian Godfather accent!!
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That picture of Berlusconi and the Obamas is priceless. I think you are exactly right: the furbizia in Italy starts at the top. Complete trickle-down effect, no doubt!
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It is my favourite picture of him, even better than the one of the duomo falling on his head. I really do believe that the average Furbi, sees the massive corruption that is rife in the politicians and thinks, if they can get away with it, why shouldn’t I.
I mean how is it possible, that a politician acquires a house and doesn’t know who paid for it!!!
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I’m convinced the old witch at the POffice short changed me 30 odd euros when I was still a novice here. She doesn’t work there now?
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Hi Connie, 30 Euros is grandi furbo.!!! They do it so fast and with such conviction.
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The baby pics are inspired – you’ve got my weekend off to a funny start! This would never happy in Germany…
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I had to trawl through the family album for those, 😉
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Actually, I’ve managed to have fairly good luck in my trips to Italy and have not been short changed. Except I did have an experience on my first trip to Venice in 2008 where I used a shuttle to get from the dock to the terminal. It was bad enough that they wanted 20 Euros but when we got to the terminal and handed him a 50 he claimed not to have change. Well, I put my 50 back in my wallet and started counting my Euro change (surely I had 20 in my coin purse)….amazing how fast he came up with the change for the 50! And by the way, while waiting for the plane I did count and had the 20 in one Euro coins….now that would have weighed down his pockets.
And yes, it was worth the 20 Euros to have someone else haul my bags and my tired butt to the terminal.
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He didn’t want 20 Euros in coins in his pockets in case he fell into the water… A similar thing happened here, we asked the local garage to change a 50 and he said he had just started work and didn’t have enough change. 10 mins later when we called by to put some fuel in the tank he opened his wallet and he had more money in his wallet than Berlusconi !!!
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Same thing happened when my guy opened his wallet to give me change….it was full of 10’s and 5’s along with the hundreds. Nope, he didn’t get a 30 Euro tip.
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Darn, dang, damn you are too funny as per usual. Those toddler pics caused me to laugh out loud. They are perfect for what ever you write about. I could not tolerate all the crazy cheating in Italy. That’s just too way over the top needing to worry about whether you will get cheated by the crooks.
It’s hard for me to wrap my head around the rudeness of a world leader meeting another world leader’s wife. I see the disdain in President O’s expression. As someone else wrote, “it’s priceless.”
I hope your book will soon be ready for publication. I want to buy one for sure. You make me laugh with each post and that’s a good thing.
Pecora “Love. laugh and, write.” On second thought, I reckon you can eat as well- just not too much.
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Thank you for your fab comments. I love the madness of Italy, Mrs S prefers the UK where life is a bit more organised.
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I will definitely be on my guard now if I visit Italy. I will also learn to say in Italian “Do not take me for a stupid tourist – thanks to PN I am wise to your cheating ways”. 🙂
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my cheating ways!!!! I am the typical stiff upper lip Englishman, but with flip flops
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Not YOUR cheating ways!!! You are the epitome of a fine upstanding Englishman (in your flip flops) who is alerting the world at large to the cheating ways of the Italians. 😀
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lol, I might print this message and wave it in front of Mrs S
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Ciao!! First of all, I love love your photos and captions here…seriously funny stuff!
And indeed, your post reminded me of how interesting it was to first learn about the Guardia di Finanza on my first trip to Italy..I remember being told to keep my store receipt at least within a certain distance from each store I bought something in….Very interesting!
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We have a friend who worked for a little family owned restaurant. His job was to keep a receipt in his pocket and follow diners out of the restaurant and down the road. Once the diners were a safe distance from the restaurant he would return, but if the Guardia di Finanza were lurking in the dark, he would wave the receipt in the air and shout “YOU FORGOT YOUR RECEIPT; I HAVE IT HERE”
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This is genius….
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Only an Italian would think of it
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PS: And I am sure you rock those flip-flops and jeans, by the way…
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Hi Beth,
I live in flip-flop, I even keep a pair in the boot of my car in case Mrs S makes me leave the house in shoes.
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Brilliant! Your secret is safe with me…
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Just don’t tell Mrs S
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Great post 😀
I feel very sure, that this must be usual behavior in South Europe. Here in Spain you also need to be very much awake, even in the supermarked to be sure to receive the right cash back. Many don’t use to give us receipt for our buying either and if you ask, the bill will grow a lot.
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I am sure it is Southern Europe behavior, Mrs S gets very angry if I try to be Furbo 😉
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😀
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The Cubans have perfected it in Miami.
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