Re case no XXXXXXXX licence no XXXXXXXXXXXXXXXX
Please will you help me to convert my UK driving licence to an Italian driving licence. I have requested your help because the process is becoming a farce and would be worthy of any Italian opera.
During March 2013, I started the process of exchanging my UK driving licence for an Italian licence. I knew this would not be an easy process, because it involves Italians and their wonderful bureaucracy; however I was politely surprised when it only took four or five visits to their office and a medical to get the process started.
In May Dott: Giampierro Allegro from the Italian Ministry for Transport wrote to the DVLA (UK) requesting two pieces of information; he asked if the DVLA would confirm that my driving licence was authentic, and the second question was, is Pecora Nera (original name changed) born in Malta on the 3/11/1961 and Pecora Sensible-Nera (changed again) born in Malta on the 3/11/1961 the same person? The confusion has arisen because I adopted my wife’s surname when I married her and updated my UK driving licence. In Bella Italia changing ones name is unheard of.
Since then the process has halted, DVLA (UK) denied receiving the letter, this may be true, because Poste Italia is exceptionally unreliable, you have more chance of a letter reaching its destination if you put it in a bottle and throw it from the Naples ferry into the sea.
Since July I have contacted DVLA on several occasions including, one letter, two e mails, made four telephone calls and filled in two DVLA web based complaints form. Today I phoned Angelina at the DVLA call centre and was told they are still looking at the attachments that I sent during August!!!
Please will you ask someone to write to Dott: Giampierro Allegro at the Italian Ministry for Transport and confirm that my licence is authentic and that Pecora Nera and Pecora Sensible-Nera are the same person.
The ongoing saga
Post updated because Mr Simon Tse is no longer the Chief Executive of DVLA, Oliver Morley becomes the new Chief Executive in November. I wonder if this will be sorted before then?